Which areas do you service?
Our business address is in Darlington, NSW. Send the collection and destination suburbs or postcodes and we will confirm whether the route can be accommodated. We do not publish blanket Australia-wide coverage.
How much will my delivery cost?
Each job is assessed using its route, timing, quantity, dimensions, weight and handling requirements. Send these details for a quote. The service scope, price and any applicable extra charges are agreed before the job proceeds.
Can I book an urgent or same-day delivery?
Yes, you can request same-day delivery. Include the goods, ready time, locations and the time the delivery is needed. Availability and the delivery window must be confirmed before the booking is accepted; submitting an enquiry does not reserve a time.
What can I send?
Describe the contents accurately before booking. Do not send unlawful goods. Dangerous, fragile, high-value, perishable, temperature-sensitive or otherwise restricted goods require prior discussion and explicit written acceptance.
How do I get an update or change a booking?
Email the company with your booking reference, if one has been provided, and the collection or delivery details. Contact us promptly about changes.
Are goods insured?
This website does not promise insurance cover. Ask about cover, exclusions and any relevant documentation before booking, particularly for valuable goods.
What if something goes wrong?
Contact us promptly with the booking details, a description of the issue and any supporting photographs or documents. See our complaints and delivery policies for how to raise a concern.
Can I discuss a regular route or ongoing deliveries?
Yes. Include how often you need the service, the proposed collection days, all stops and the usual load. We can discuss your request, with any ongoing arrangement subject to availability and written confirmation.
Which vehicle will be used?
Share the dimensions, weight and handling requirements so a suitable vehicle arrangement can be confirmed before booking.
Does courier taxi mean passenger transport?
No. The courier taxi enquiry on this website is for goods delivery. It does not advertise a passenger taxi service.
Can you collect furniture from IKEA, Domayne or another shop?
Yes, enquire about furniture and bulky-item pickup from local retailers with delivery to your door. Send the store address, item details and dimensions, order readiness and delivery location. You must arrange for the store to release the goods to the collecting driver and provide the required collection reference or authorisation. Vehicle suitability and the collection time are confirmed before booking.
Does furniture delivery include carrying upstairs or assembly?
Our advertised furniture service is pickup and delivery to your door. Tell us about stairs, lifts, parking restrictions, narrow access and heavy items before booking. Carrying items inside or upstairs, additional lifting help, assembly and packaging removal are included only if specifically agreed in writing.
Are you affiliated with IKEA or Domayne?
No retailer partnership or endorsement is claimed. Retailer names are used only as examples of shops from which a customer may request an independent collection and delivery service.
Can I request next-day or bulk delivery?
Yes. Include the date, load and route. A request is accepted only after availability and the service details are confirmed.